ServicePRO Reviews in January 2025: User Ratings, Pros & Cons

"One of the best pest software companies out there."

What do you like best about ServicePRO? Friendly easy to use interface. All your information in one place from previous services to notes between the customer and office. When the software implemented in a company runs smoothly everything else feels like it is as well.

"Easy to use ServicePro"

What do you like best about ServicePRO? The product is very is for the end user to submit a ticket but even easier for the administrator. It allows for expansion by adding additional categories and based on dashboards allows you to determine what needs to be added.

"ServicePRO"

What do you like best about ServicePRO? At my company we work on service, and reviewed ServicePRO for our application. What do you dislike about ServicePRO?

"ServicePro Helps Us Meet our Help Desk and Member Needs"

What do you like best about ServicePRO? Service Pro is completely web-based with no desktop client needed. It is responsive and presents a nice interface for both our 50 technicians and our end-users when handling work orders, purchase requests and change management requests.

"Service Pro gets the job done"

What do you like best about ServicePRO? The system allows you to complete all requests in one place while harnessing the power of data, resources, and information to enhance and make the process of requesting work more efficiently.

"It's easy to understand and user friendly"

What do you like best about ServicePRO? Even if you are new you can use it easily without any efforts. What do you dislike about ServicePRO?

"Best ticketing tool in recent times."

What do you like best about ServicePRO? It is easy to grow our company with the help of this tool. It supports cloud platform too. What do you dislike about ServicePRO?

"Does it's job...but not well"

What do you like best about ServicePRO? It's fairly easy to customize to specific ticket types and tasks, reports are okay. What do you dislike about ServicePRO?

"ServicePRO makes it difficult to submit and manage tickets"

What do you like best about ServicePRO? I find ServicePRO to be a cumbersome tool, for scheduling and dispatching support staff to assist customers. There are performance issues when adding features the system generally does not work well. The implementation process is also tough.

"Confusing Service Requests"

What do you like best about ServicePRO? I find ServicePRO to be a unsuited application, for scheduling and dispatching personnel to provide customer support. The initial implementation poses some difficulties users tend to become more hectic with it after a use.