Wolken ServiceDesk

Effortless service management for ultimate customer satisfaction.

3.6

(5)

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Wolken ServiceDesk offers custom pricing plan

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What is Wolken ServiceDesk?

Affiliate Disclosure

Wolken ServiceDesk is a service desk solution. Were on a mission to create a customer experience that utilizes beautiful, modern software built for the cloud. With the ability to manage service desk from anywhere anytime, Wolken ServiceDesk has every tool user needs to keep employees happy and customers satisfied.

Pricing

Wolken ServiceDesk offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android

Wolken ServiceDesk software demo

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Wolken ServiceDesk Pricing

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Free Trial

Not available

Wolken ServiceDesk Pricing

Wolken ServiceDesk offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Wolken ServiceDesk

Knowledge Base
Integrations
Omnichannel Support
Real Time Reporting
SLA Management

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Wolken ServiceDesk Reviews & Ratings

3.6

Very Good

Based on 5 ratings & 15 reviews

Rating Distribution

Excellent

(13)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

Wolken Service Desk has garnered a stream of positive reviews over the past 12 months, with users highlighting its ease of use, flexibility, and comprehensive features. Customers appreciate the seamless setup process, quick go-live capabilities, and the ability to configure the tool according to specific needs. The SaaS-based model and availability on an Opex ...Read more

Wolken ServiceDesk pros and cons

Easy installation & configurations with ready-to-go workflows, reducing setup time.
User-friendly interface for tracking complaints and resolving customer issues efficiently.
Saas-based product available on an Opex model, eliminating the need for owning and maintaining products/services.
Loaded with features like omnichannel support, knowledge base, and reports for enhanced customer satisfaction.
Natural language issue description and prompt responses from knowledge bases enhance support efficiency.

Some users mentioned a desire for better customer service and support levels.
Richness of features and configurability could be overwhelming for newcomers without proper guidance.

User Review

Anne V

02/08/24

5 out of 5

"Witnessing a great product, service and team at work!"

What do you like best about Wolken Service Desk? Timely and perfect delivery! Always on the ball! What do you dislike about Wolken Service Desk?

Dayakar G

10/03/23

5 out of 5

"It is very user friendly and very relevant to the Bussiness"

What do you like best about Wolken Service Desk? It would be very easy to track the Complaints/ Issues and help us to reslove the customer issues on ...

Prasanna G

09/28/23

5 out of 5

"SaaS based product and available on Opex model."

What do you like best about Wolken Service Desk? Easy installation & configurations. Ready to Go workflows. No headache of owning and maintaing the ...

Anonymous User

08/18/23

5 out of 5

"A robust tool - simple and quick start"

What do you like best about Wolken Service Desk? Easy setup and quick go live Flexible and easy to configure

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