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Compare Wolken ServiceDesk vs UseDesk vs Zoho Desk vs Zendesk Support

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UseDesk - Help Desk Software
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Overview

Description

Wolken ServiceDesk is a service desk solution. Were on a mission to create a customer experience that utilizes beautiful, modern software built for the cloud. With the ability to manage ... Read More

UseDesk is a computer software used for establishing and maintaining a helpdesk system. A helpdesk system allows customers to submit questions and get help with their computer problems from ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $45
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

8.2/10

User Ratings

3.6

(5)
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Software Demo

Demo

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Features

Total Features

0 Features

9 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $45
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        usedesk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        13

        Very Good

        1

        Good

        1

        Poor

        0

        Terible

        0

        Excellent

        4

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Wolken Service Desk has garnered a stream of positive reviews over the past 12 months, with users highlighting its ease of use, flexibility, and comprehensive features. Customers appreciate the ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Easy installation & configurations with ready-to-go workflows, reducing setup time.

        • User-friendly interface for tracking complaints and resolving customer issues efficiently.

        • Saas-based product available on an Opex model, eliminating the need for owning and maintaining products/services.

        • Loaded with features like omnichannel support, knowledge base, and reports for enhanced customer satisfaction.

        • Natural language issue description and prompt responses from knowledge bases enhance support efficiency.

        • Some users mentioned a desire for better customer service and support levels.

        • Richness of features and configurability could be overwhelming for newcomers without proper guidance.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        knowledge Base

        6 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        UseDesk offers Free Trial, but Wolken ServiceDesk does not.

        Wolken ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

        UseDesk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of UseDesk begins at $45/Month, while pricing details for Wolken ServiceDesk are unavailable.

        Some top alternatives to Wolken ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, HelpDesk, TOPdesk, Salesforce Service Cloud, CRMdesk, UseDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

        Some top alternatives to UseDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, CRMdesk, LabiDesk, DeskXpand, BoldDesk and Little SaaS Communication.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].