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Wolken ServiceDesk - Service Desk Software

Wolken ServiceDesk Reviews in February 2025: User Ratings, Pros & Cons

Effortless service management for ultimate customer satisfaction.

3.6

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Wolken ServiceDesk Reviews & Ratings

3.6

Very Good

Based on 5 ratings & 15 reviews

Rating Distribution

Excellent

(13)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 15

AV

Anne V

02/08/24

5 out of 5

"Witnessing a great product, service and team at work!"

What do you like best about Wolken Service Desk? Timely and perfect delivery! Always on the ball! What do you dislike about Wolken Service Desk?

DG

Dayakar G

10/03/23

5 out of 5

"It is very user friendly and very relevant to the Bussiness"

What do you like best about Wolken Service Desk? It would be very easy to track the Complaints/ Issues and help us to reslove the customer issues on the given SLA time.

PG

Prasanna G

09/28/23

5 out of 5

"SaaS based product and available on Opex model."

What do you like best about Wolken Service Desk? Easy installation & configurations. Ready to Go workflows. No headache of owning and maintaing the products / services

AU

Anonymous User

08/18/23

5 out of 5

"A robust tool - simple and quick start"

What do you like best about Wolken Service Desk? Easy setup and quick go live Flexible and easy to configure

AU

Anonymous User

08/14/23

5 out of 5

"Great solution for a wide variety of business problems"

What do you like best about Wolken Service Desk? It is a very easy to use, flexible tool at a very competitive price. I enjoy working with the leadership team at Wolken who have a deep understanding of the software business and other business they touch.

AU

Anonymous User

08/14/23

5 out of 5

"The most user friendly and easy to navigate ServiceDesk !"

What do you like best about Wolken Service Desk? Wolken ServcieDesk is loaded with features like omnichannel support, knowledge base, reports and analysis, and it helps us keep our customers satisfied and happy.

KM

Kanchan M

08/12/23

5 out of 5

"Level of customer service you will receive"

What do you like best about Wolken Service Desk? Easy to use and configurable Saas product with a good product quality and delivery options. What do you dislike about Wolken Service Desk?

AU

Anonymous User

08/11/23

5 out of 5

"Rich features and configurability"

What do you like best about Wolken Service Desk? Ability to use natural language to describe issues and very prompt and relevant responses from our knowledge bases What do you dislike about Wolken Service Desk?

YB

Yadu B

08/11/23

4.5 out of 5

"Use Service Desk for increased Customer Satisfaction"

What do you like best about Wolken Service Desk? Wolken Service Desk helps us achieve our customer satisfaction goals with accuracy, predictability, and control. I particularly like the aspect of building knowledge bases to reduce time to respond better.

RD

Rick d

08/09/23

5 out of 5

""Empowering Efficiency and Collaboration: My Journey with the Woken Service Desk Product""

What do you like best about Wolken Service Desk? The Woken Service Desk offers a range of benefits that make it stand out as a valuable tool compared to others, for efficient and collaborative support management