8.2
Spot Score
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Showing 1-4 out of 4
MM
Makhmud M
12/11/20
"very userfriendly app"
What do you like best about Usedesk? the flexibility of app and easy work process flow What do you dislike about Usedesk? absence of video chats in the app what same time need What problems is Usedesk solving and how is that benefiting you? giving to the consumers a lot of ways to communicate with the company
AU
Anonymous User
12/11/20
"Use the platform for 5 years. Great solution for our customer support department"
What do you like best about Usedesk? All the channels we need are supported, especially whatsapp integration. What do you dislike about Usedesk? The triggers are not so intuitive to setup as it could be. What problems is Usedesk solving and how is that benefiting you? We track SLA and make bonuses decision based on Usedesk reports.
MM
Makhmud M
12/11/20
"very userfriendly app"
What do you like best about Usedesk? the flexibility of app and easy work process flow What do you dislike about Usedesk? absence of video chats in the app what same time need What problems is Usedesk solving and how is that benefiting you? giving to the consumers a lot of ways to communicate with the company
AU
Anonymous User
12/11/20
"Use the platform for 5 years. Great solution for our customer support department"
What do you like best about Usedesk? All the channels we need are supported, especially whatsapp integration. What do you dislike about Usedesk? The triggers are not so intuitive to setup as it could be. What problems is Usedesk solving and how is that benefiting you? We track SLA and make bonuses decision based on Usedesk reports.
