Compare Wolken ServiceDesk vs TOPdesk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Wolken ServiceDesk (15) Get Quote Get Quote	TOPdesk (1) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Wolken ServiceDesk is a service desk solution. Were on a mission to create a customer experience that utilizes beautiful, modern software built for the cloud. With the ability to manage ... Read More	TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	Get Free Trial
User Ratings	3.6 (5)	2.3 (412)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.6 (based on 5 reviews)	2.3 (based on 412 reviews)
Rating Distribution	Excellent 13 Very Good 1 Good 1 Poor 0 Terible 0	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	Wolken Service Desk has garnered a stream of positive reviews over the past 12 months, with users highlighting its ease of use, flexibility, and comprehensive features. Customers appreciate the ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy installation & configurations with ready-to-go workflows, reducing setup time. User-friendly interface for tracking complaints and resolving customer issues efficiently. Saas-based product available on an Opex model, eliminating the need for owning and maintaining products/services. Loaded with features like omnichannel support, knowledge base, and reports for enhanced customer satisfaction. Natural language issue description and prompt responses from knowledge bases enhance support efficiency. Some users mentioned a desire for better customer service and support levels. Richness of features and configurability could be overwhelming for newcomers without proper guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Okta 4.3 (2247 reviews) Slack 4.5 (35011 reviews)	Enterprise Bot 4.3 (1 reviews) Okta 4.3 (2247 reviews) OneLogin 4.2 (639 reviews)

Customers

Customers	No Customers information available.	Aston University Peterborough UniDesk

Media and Screenshots

Screenshots	6 Screenshots	6 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

TOPdesk offers Free Trial, but Wolken ServiceDesk does not.

Wolken ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing details for both Wolken ServiceDesk and TOPdesk are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Wolken ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, HelpDesk, TOPdesk, Salesforce Service Cloud, CRMdesk, UseDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Wolken ServiceDesk vs TOPdesk vs Freshservice vs ManageEngine ServiceDesk Plus

Wolken ServiceDesk

TOPdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure