Compare Wolken ServiceDesk vs Freshservice vs Freshdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Wolken ServiceDesk (15) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Wolken ServiceDesk is a service desk solution. Were on a mission to create a customer experience that utilizes beautiful, modern software built for the cloud. With the ability to manage ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Not Available	Starts from $19 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	Not Available	Not Available
User Ratings	3.6 (5)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$19 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.6 (based on 5 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 13 Very Good 1 Good 1 Poor 0 Terible 0	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	Wolken Service Desk has garnered a stream of positive reviews over the past 12 months, with users highlighting its ease of use, flexibility, and comprehensive features. Customers appreciate the ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy installation & configurations with ready-to-go workflows, reducing setup time. User-friendly interface for tracking complaints and resolving customer issues efficiently. Saas-based product available on an Opex model, eliminating the need for owning and maintaining products/services. Loaded with features like omnichannel support, knowledge base, and reports for enhanced customer satisfaction. Natural language issue description and prompt responses from knowledge bases enhance support efficiency. Some users mentioned a desire for better customer service and support levels. Richness of features and configurability could be overwhelming for newcomers without proper guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Okta 4.3 (2247 reviews) Slack 4.5 (35011 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	No Customers information available.	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	6 Screenshots	7 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshservice offers Free Trial, but Wolken ServiceDesk does not.

Wolken ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for Wolken ServiceDesk are unavailable.

Some top alternatives to Wolken ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, HelpDesk, TOPdesk, Salesforce Service Cloud, CRMdesk, UseDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Wolken ServiceDesk vs Freshservice vs Freshdesk

Wolken ServiceDesk

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure