Incident IQ

Revolutionize your help desk experience.

4.6

(256)

Save to Favourites

Add to compare

Incident IQ offers custom pricing plan

Request a Quote

Overview

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Incident IQ?

Affiliate Disclosure

Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st century. Built upon an intuitive workflow, Incident IQ keeps customers happy and partners informed with a historical view into all technical services performed.

Pricing

Incident IQ offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Incident IQ software demo

Do you work for Incident IQ? Take Control of this page. Click here

Incident IQ was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Incident IQ Pricing

Visit website

Free Trial

Not available

Incident IQ Pricing

Incident IQ offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Pricing Plans

Incident IQ

Unlimited technician seats
Granular permissions & custom roles
Log in with your district’s single sign-on credentials
Track unlimited assets
Integrate with leading MDM platforms

Show more +

Explore in-depth pricing

Free Incident IQ Alternatives

Freshservice

Streamline your support process ...

Very Good

Compare Incident IQ vs Freshservice

ManageEngine ServiceDesk Plus

Solving IT problems, keeping ...

Very Good

Compare Incident IQ vs ManageEngine ServiceDesk Plus

SolarWinds Service Desk

Streamline IT service management ...

Very Good

Compare Incident IQ vs SolarWinds Service Desk

Jira Service Desk

Efficiently manage service requests ...

Very Good

Compare Incident IQ vs Jira Service Desk

HelpDesk

Streamline customer support and ...

9.4

Very Good

Compare Incident IQ vs HelpDesk

SysAid

Streamline IT support anytime,

9.8

Very Good

Compare Incident IQ vs SysAid

osTicket

Streamline customer service and ...

9.6

Very Good

Compare Incident IQ vs osTicket

ReadyDesk

Streamline your customer support ...

8.3

Compare Incident IQ vs ReadyDesk

GetHelp

Effortless customer support at your ...

7.9

Excellent

Compare Incident IQ vs GetHelp

HESK

Streamline your customer support ...

8.6

Excellent

Compare Incident IQ vs HESK

View all Incident IQ alternatives

Incident IQ Reviews & Ratings

4.6

Excellent

Based on 256 ratings & 215 reviews

Rating Distribution

Excellent

(164)

Very Good

(48)

Good

(3)

Poor

(0)

Terible

(0)

User Review

Jairo R

02/14/24

5 out of 5

"Very effective and user friendly ticketing system"

What do you like best about Incident IQ? The ability to collaborate with other agents and attach documentation to tickets. The ability to customize ...

Anil B

01/08/24

4.5 out of 5

"Streamlining our school IT department"

What do you like best about Incident IQ? Combining our ticketing system and our asset management system has been a great help to our department. Many ...

Anonymous User

01/05/24

5 out of 5

"Incident IQ Is The Best K-12 Ticketing System."

What do you like best about Incident IQ? Incident IQ really knows and understands what school disticts need in a ticketing system. Their asset ...

Jordan P

01/05/24

5 out of 5

"IIQ Review"

What do you like best about Incident IQ? IT Ticketing and inventory managment is a breeze. Integration with popular 3rd parties was easy What do you ...

View all Reviews

Incident IQ Support

Contact

1-877-747-3073

Customer Service

Online

Location

Atlanta, Georgia

Reach out to Incident IQ Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to Incident IQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and Richdesk.

Yes, Incident IQ provides API.

Yes, Incident IQ provides a mobile app.

Incident IQ is located in Atlanta, Georgia

Incident IQ offers Quotation Based pricing model

We don't have information regarding integrations of the Incident IQ as of now.

The starting price is not disclosed by Incident IQ. You can visit Incident IQ pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta