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Incident IQ - Service Desk Software

Incident IQ

Revolutionize your help desk experience.

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Incident IQ offers custom pricing plan

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What is Incident IQ?

Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st century. Built upon an intuitive workflow, Incident IQ keeps customers happy and partners informed with a historical view into all technical services performed.

Pricing

  • Incident IQ offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Incident IQ software demo

View demo

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9.6

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7.9

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Incident IQ Reviews & Ratings

4.6

Excellent

Based on 256 ratings & 215 reviews

Rating Distribution

Excellent

(164)

Very Good

(48)

Good

(3)

Poor

(0)

Terible

(0)

User Review

JR

Jairo R

02/14/24

5 out of 5

"Very effective and user friendly ticketing system"

What do you like best about Incident IQ? The ability to collaborate with other agents and attach documentation to tickets. The ability to customize ...

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AB

Anil B

01/08/24

4.5 out of 5

"Streamlining our school IT department"

What do you like best about Incident IQ? Combining our ticketing system and our asset management system has been a great help to our department. Many ...

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AU

Anonymous User

01/05/24

5 out of 5

"One of the best assett managment and helpdesk applacations ever!"

What do you like best about Incident IQ? Integration with other platforms makes IIQ a central hub of operations. What do you dislike about Incident ...

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AS

Alexandru S

01/05/24

5 out of 5

"Efficient and time saving ticket management system"

What do you like best about Incident IQ? I love the ability to use shortcuts for everyday tasks when resolving tickets. And the ability to apply the ...

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Incident IQ Support

Contact

1-877-747-3073

Customer Service

Online

Location

Atlanta, Georgia

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to Incident IQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and Richdesk.

Yes, Incident IQ provides API.

Yes, Incident IQ provides mobile app.

Incident IQ is located in Atlanta, Georgia

Incident IQ offers Quotation Based pricing model

We don't have information regarding integrations of the Incident IQ as of now.

The starting price is not disclosed by Incident IQ. You can visit Incident IQ pricing page to get the latest pricing.

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Researched by Rajat Gupta