Revolutionize your help desk experience.
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
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Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
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No common features
Unique Features
Incident Management
Asset Management
Knowledge Base
+ 3 more
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
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Product Description
SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.
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No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $19/User/Month
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Product Description
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
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No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $10One-Time Payment, also offers free forever plan
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
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No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.8
Spot Score
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Pricing
Free Trial available
SysAid offers custom pricing plan
9.6
Spot Score
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Product Description
osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
8.3
Spot Score
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Product Description
ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...
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No common features
Unique Features
Social Media Integration
Multi-Channel Communication
Document Storage
+ 9 more
Pricing
Starts from $9/Month
7.9
Spot Score
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Product Description
GetHelp is intuitive and easy-to-use customer service software that helps streamline the process of getting help from customers. From setting up Help Desk queues to handling support requests online, GetHelp makes it easy for users to help their customers and keep them happy. With flexible ...
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No common features
Unique Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 6 more
Pricing
GetHelp offers custom pricing plan
8.6
Spot Score
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Product Description
HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Multi-Channel Communication
Document Storage
+ 8 more
Pricing
Free Trial available
Starts from $24.91/Month when Billed Yearly
