spotsaas-logo
Get Listed
Incident IQ - Service Desk Software

Incident IQ Alternatives with Better Features

Revolutionize your help desk experience.

Request a Quote

Pricing

  • Incident IQ offers custom pricing plan

Request a Quote

Alternatives of Incident IQ with

Filter results

Sort by :

Recommended
Recommended
Score
Rating
Alphabetical

Features

+ Show 12 more

Share this page

Showing 1-7 out of 7

to-rated

List of the Top Incident IQ alternatives as of February 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

RECOMMENDED

Solving IT problems, keeping businesses running smoothly.

Request a Quote

Add to compare

Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

Read more

Common Features

No common features

Unique Features

  • Incident Management

  • Asset Management

  • Knowledge Base

+ 3 more

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

Request a Quote

4.3

(25)

Add to compare

Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

Read more

Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

9.8

Spot Score

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

Request a Quote

Add to compare

Product Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

Read more

Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Pricing

Free Trial available

SysAid offers custom pricing plan

9.6

Spot Score

osTicket - Help Desk Software

osTicket

Streamline customer service and save time with osTicket.

Request a Quote

4.3

(42)

Add to compare

Product Description

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...

Read more

Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Pricing

Free Trial available

Starts from $9/User/Month, also offers free forever plan

8.3

Spot Score

ReadyDesk - Help Desk Software

ReadyDesk

Streamline your customer support effortlessly.

Request a Quote

1.8

(4)

Add to compare

Product Description

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...

Read more

Common Features

No common features

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Document Storage

+ 9 more

Pricing

Starts from $9/Month

7.9

Spot Score

GetHelp - Help Desk Software

GetHelp

Effortless customer support at your fingertips.

Request a Quote

4.8

(2)

Add to compare

Product Description

GetHelp is intuitive and easy-to-use customer service software that helps streamline the process of getting help from customers. From setting up Help Desk queues to handling support requests online, GetHelp makes it easy for users to help their customers and keep them happy. With flexible ...

Read more

Common Features

No common features

Unique Features

  • Multi-Channel Communication

  • Document Storage

  • Customizable Branding

+ 6 more

Pricing

GetHelp offers custom pricing plan

8.6

Spot Score

HESK - Help Desk Software

HESK

Streamline your customer support with ease.

Request a Quote

5.0

(5)

Add to compare

Product Description

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...

Read more

Common Features

No common features

Unique Features

  • Incident Management

  • Multi-Channel Communication

  • Document Storage

+ 8 more

Pricing

Free Trial available

Starts from $24.91/Month when Billed Yearly