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Compare Incident IQ vs SysAid vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Incident IQ - Service Desk Software

Incident IQ

(215)
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Get Quote
SysAid - Help Desk Software

SysAid

(695)
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Overview
Affiliate Disclosure

Description

Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st ... Read More

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

9.8/10

User Ratings

4.6

(256)

4.5

(1059)
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

16 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        4.6

        (based on 256 reviews)

        4.5

        (based on 1059 reviews)
        Rating Distribution

        Excellent

        164

        Very Good

        48

        Good

        3

        Poor

        0

        Terible

        0

        Excellent

        577

        Very Good

        85

        Good

        23

        Poor

        4

        Terible

        6

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps

        No Integration information available.

        Quickbooks
        Quickbooks

        4.4

        (27182 reviews)
        Jira
        Jira

        4.4

        (17380 reviews)
        TeamViewer
        TeamViewer

        3.9

        (12204 reviews)

        Customers

        Customers

        No Customers information available.

        Adobe

        Adobe

        Titan

        Titan

        Coca-Cola

        Coca-Cola

        Media and Screenshots

        Screenshots
        Assets Explorer

        3 Screenshots

        Dashboard screenshot

        9 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        3 Videos

        Alternatives

        Alternatives
        Freshservice - Service Desk Software
        Freshservice

        4.4

        ManageEngine ServiceDesk Plus - Service Desk Software
        ManageEngine ServiceDesk Plus

        4.2

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        Zendesk Support - Help Desk Software
        Zendesk Support

        4.3

        Zoho Desk - Help Desk Software
        Zoho Desk

        4.4

        Tidio Logo
        Tidio Helpdesk

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        SysAid offers Free Trial, but Incident IQ does not.

        Incident IQ is designed for Large Enterprises, Medium Business and Small Business.

        SysAid is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Incident IQ and SysAid are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Incident IQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, HelpDesk, SysAid, osTicket, ReadyDesk, GetHelp, HESK, Track-It and Richdesk.

        Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA