spotsaas-logo
Get Listed

Compare Incident IQ vs ManageEngine ServiceDesk Plus

Get Quote

Overview

Description

Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Free Trial Availability
  • No free trial
  • Free Trial available
User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

6 Features

Unique Features

No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        164

        Very Good

        48

        Good

        3

        Poor

        0

        Terible

        0

        Excellent

        88

        Very Good

        50

        Good

        10

        Poor

        1

        Terible

        1

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_2

        ManageEngine ServiceDesk Plus_customers_2

        Media and Screenshots

        Screenshots
        Assets Explorer

        3 Screenshots

        ManageEngine ServiceDesk Plus Demo - Live dashboards

        16 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        ManageEngine ServiceDesk Plus offers Free Trial, but Incident IQ does not.

        Incident IQ is designed for Large Enterprises, Medium Business and Small Business.

        ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Incident IQ and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Incident IQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, HelpDesk, SysAid, osTicket, ReadyDesk, GetHelp, HESK, Track-It and Richdesk.

        Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].