spotsaas-logo
Get Listed

Compare Incident IQ vs osTicket vs Zoho Desk vs Zendesk Support

Get Quote
osTicket - Help Desk Software
Get Quote
Get Quote

Overview

Description

Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st ... Read More

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

9.6/10

User Ratings

4.3

(56)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

16 Features

Unique Features

No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $9
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        osticket pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        164

        Very Good

        48

        Good

        3

        Poor

        0

        Terible

        0

        Excellent

        31

        Very Good

        8

        Good

        2

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        Assets Explorer

        3 Screenshots

        Custom Fields screenshot

        11 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        osTicket offers Free Trial, but Incident IQ does not.

        Incident IQ is designed for Large Enterprises, Medium Business and Small Business.

        osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

        The starting price of osTicket begins at $9/User/Month, while pricing details for Incident IQ are unavailable.

        Some top alternatives to Incident IQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, HelpDesk, SysAid, osTicket, ReadyDesk, GetHelp, HESK, Track-It and Richdesk.

        Some top alternatives to osTicket includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].