Compare Incident IQ vs HESK vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Incident IQ (215) Get Quote Get Quote	HESK (5) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st ... Read More	HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More
Entry Level Pricing	Not Available	Starts from $24.91 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	Not Available	8.6/10
User Ratings	4.6 (256)	5 (4)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	11 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$24.91 , Billed Yearly
Pricing Pans	Not Available	HESK Cloud Get Started 10 Support Agents 10 GB file upload space Statistics module Show more + HESK Cloud Plus Get Started Unlimited Support Agents 50 GB file upload space Escalate module Show more +
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 256 reviews)	5 (based on 4 reviews)
Rating Distribution	Excellent 164 Very Good 48 Good 3 Poor 0 Terible 0	Excellent 4 Very Good 1 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	Department of Education Cira Arkansas

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	4 Videos	2 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HESK offers Free Trial, but Incident IQ does not.

Incident IQ is designed for Large Enterprises, Medium Business and Small Business.

HESK is designed for Large Enterprises, Medium Business and Small Business.

The starting price of HESK begins at $24.91/Month when Billed Yearly, while pricing details for Incident IQ are unavailable.

Some top alternatives to Incident IQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, HelpDesk, SysAid, osTicket, ReadyDesk, GetHelp, HESK, Track-It and Richdesk.

Some top alternatives to HESK includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Incident IQ vs HESK vs Zoho Desk vs Zendesk Support

Incident IQ

HESK

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure