8.7
Spot Score
Empowering support for a thriving business.
User Ratings
Main Features
Pricing
Starts from $15/User/Month
Free Trial available
Showing 1-10 out of 10
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9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
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Social Media Integration
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Incident Management
Macros (Templated Responses)
Community Forums
+ 13 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
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Social Media Integration
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Incident Management
Macros (Templated Responses)
Community Forums
+ 11 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
9.5
Spot Score
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
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Social Media Integration
Multi-Channel Communication
Customizable Branding
+ 9 more
Unique Features
Incident Management
Macros (Templated Responses)
Community Forums
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.7
Spot Score
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Product Description
From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing software, web based training (WBT), managing online content, providing scheduling and tracking capabilities, ...
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Social Media Integration
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Incident Management
Macros (Templated Responses)
Pricing
Free Trial available
Starts from $10/User/Month when Billed Yearly
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
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Social Media Integration
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Incident Management
Macros (Templated Responses)
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.5
Spot Score
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
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Social Media Integration
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Incident Management
Macros (Templated Responses)
Community Forums
Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
8.9
Spot Score
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Product Description
Helprace is a help desk and ticketing system that enables to run help desk in minutes. With Helprace, team will be able to manage customer tickets, schedule and manage appointments, collect feedback and more within minutes of having Helprace up and running. Features include: Supports unlimited ...
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Social Media Integration
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Incident Management
Macros (Templated Responses)
Community Forums
Pricing
Free Trial available
Starts from $9/User/Month when Billed Yearly
8.3
Spot Score
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Product Description
LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...
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Social Media Integration
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
Incident Management
Macros (Templated Responses)
Pricing
Free Trial available
Starts from $79/Month when Billed Yearly
8.8
Spot Score
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Product Description
Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...
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Social Media Integration
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Incident Management
Macros (Templated Responses)
Pricing
Free Trial available
Starts from $9.99/Month when Billed Yearly
8.7
Spot Score
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Product Description
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
Read moreCommon Features
Social Media Integration
Multi-Channel Communication
Customizable Branding
+ 9 more
Unique Features
Incident Management
Macros (Templated Responses)
Community Forums
Pricing
Free Trial available
Starts from $8/User/Month when Billed Yearly