spotsaas-logo
Get Listed

8.7/10

Spot Score

ProProfs Help Desk - Help Desk Software

ProProfs Help Desk

Effortlessly manage all your customer support needs.

4.5

(36)

Add to compare

Starts from $10/User/Month when Billed Yearly

What is ProProfs Help Desk?

From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing software, web based training (WBT), managing online content, providing scheduling and tracking capabilities, email marketing campaigns all in one easy to use system.

Pricing

  • Starts from $10/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Software demo

View demo

You can also consider

ProProfs Help Desk Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

ProProfs Help Desk Pricing

  • Starts from $10/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Screenshots of the ProProfs Help Desk Pricing Page

Disclaimer: Pricing information for ProProfs Help Desk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

Free ProProfs Help Desk Alternatives

Recommended

Efficient support for all your ...

9.7

Very Good

Visit websiteCompare ProProfs Help Desk vs Zoho Desk

Recommended

Effortlessly manage customer ...

9.2

Very Good

Visit websiteCompare ProProfs Help Desk vs Zendesk Support

Empower your support team to excel.

9.5

Very Good

Visit websiteCompare ProProfs Help Desk vs Freshdesk

Connect with your customers on all ...

9.8

Excellent

Visit websiteCompare ProProfs Help Desk vs LiveAgent

Streamline customer support and ...

9.4

Very Good

Visit websiteCompare ProProfs Help Desk vs HelpDesk

Streamline IT support anytime,

9.8

Very Good

Visit websiteCompare ProProfs Help Desk vs SysAid

ProProfs Help Desk Reviews & Ratings

4.5

Very Good

Based on 36 ratings & 16 reviews

Rating Distribution

Excellent

(14)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Log in Required to View Reviews

BB

Bratislav Bojic

03/01/21

5 out of 5

An all-in-one ticketing solution

The best part about the tool is its shared inbox where tickets coming from different channels such as social media, chat, as well as emails can be ...

Read more

AM

Anuj Mishra

12/30/20

3.5 out of 5

Great Tool for Monitoring Customer Service Operations

The experience so far with ProProfs Help Desk has indeed been a memorable one. We recommend this tool for businesses that wish to make data-driven ...

Read more

PB

Prachi B

06/05/20

4.5 out of 5

Perfect For Instant Ticket Resolution

What do you like best? Thanks to ProProfs Help Desk, my customer-facing team is now able to address customer concerns in minimum time. It brings all ...

Read more

JO

Jordi O

06/04/20

5 out of 5

A Complete Help Desk All-Rounder

What do you like best? The most striking feature about this tool is that it automatically assigns tickets to the right agents and teams, saving us a ...

Read more

ProProfs Help Desk Media

ProProfs Help Desk Customers

Adobe-logo

Adobe

Acer-logo

Acer

opencart-logo

opencart

Lazy Cloud Lodge-logo

Lazy Cloud Lodge

Military Cruise Deals-logo

Military Cruise Deals

Horse Saddle Shop-logo

Horse Saddle Shop

ProProfs Help Desk Support

Contact

+1 855-776-7763

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Santa Monica, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ProProfs Help Desk is a Help Desk Software. ProProfs Help Desk offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
Read More

Here's a list of the best alternatives for ProProfs Help Desk

Yes, ProProfs Help Desk provides API.

Yes, ProProfs Help Desk provides mobile app.

ProProfs Help Desk is located in Santa Monica, California

ProProfs Help Desk offers Free Trial, Subscription, Quotation Based pricing models