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Compare ProProfs Help Desk vs LiveAgent vs Zoho Desk vs Zendesk Support

Overview

Description

From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $15
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.7/10

9.8/10

User Ratings

4.5

(36)

Features

Total Features

15 Features

25 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • $15
          Pricing Pans
          • Essentials

            $15

            • Unlimited Tickets: Unlimited

            • Inboxes: 3

            • Departments & Teams: 3

            Show more +

          • Premium

            $20

            • Unlimited Tickets: Unlimited

            • Inboxes: 5

            • Departments & Teams: 5

            Show more +

          • Enterprise

            • Includes features of Premium plan, plus

            • Inboxes: Unlimited

            • Departments & Teams: Unlimited

            Show more +

          • Not Available
          Pricing Pageproprofs-help-desk pricingliveagent pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          14

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Adobe

          Adobe

          Acer

          Acer

          opencart

          opencart

          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          Media and Screenshots

          Screenshots

          No screenshots available.

          Inside of Tickets

          14 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          5 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].