Yes, both ProProfs Help Desk and Freshdesk offer a Free Trial.
ProProfs Help Desk is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for ProProfs Help Desk Starts at $10/User/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to ProProfs Help Desk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, Help Desk Premier, DeskXpand and BoldDesk.
Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.