Yes, both ProProfs Help Desk and Freshservice offer a Free Trial.
ProProfs Help Desk is designed for Large Enterprises, Medium Business and Small Business.
Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for ProProfs Help Desk Starts at $10/User/Month when Billed Yearly whereas for Freshservice Starts at $19/User/Month when Billed Yearly.
Some top alternatives to ProProfs Help Desk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, Help Desk Premier, DeskXpand and BoldDesk.
Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.