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Compare ProProfs Help Desk vs Freshservice

Overview

Description

From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Pricing Options
  • Free Trial available
  • $10, Billed Yearly
  • Free Trial available
  • $19, Billed Yearly
Spotsaas Score

8.7/10

Spot Score

Not Available

Features

Total Features

15 Features

0 Features

Unique Features

    No features

    Pricing

    Other Details

    Organization Types supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    Platforms Supported
    • Browser Based (Cloud)
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • Browser Based (Cloud)
    • Browser Based (Cloud)
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • Browser Based (Cloud)
    Modes of support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    User Reviews

    User Ratings

    5

    1

    4

    1

    3

    0

    2

    0

    1

    0

    5

    47

    4

    10

    3

    0

    2

    1

    1

    2

    Positive Reviews
    Negative Reviews

    Integrations

    Integration with other apps
    ProProfs Project
    ProProfs Project

    Project Management Software

    Salesforce
    Salesforce

    CRM Software

    ProProfs Chat
    ProProfs Chat

    Live Chat Software

    Quickbooks
    Quickbooks

    Accounting Software

    Freshbooks
    Freshbooks

    Accounting Software

    Jira
    Jira

    Product Management Software

    Media and Screenshots

    Screenshots

    No screenshots available.

    Ticket counts
    Videos
    video-0
    video-0

    Alternatives

    Alternatives

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    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].