List of Call Center Software for SMBs in 2025

Showing 21-40 out of 68

List of the Best Call Center Software For Small Business as of April 2025

8.7

Spot Score

Phonon

Streamlining call centers, boosting customer satisfaction.

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Product Description

Phonon Call Center Software connects your call center with the customer relationship management (CRM) solution of your choice. Using a single platform, Phonon enables you to handle your incoming call volume in real-time. Easily route calls to the right queue, agent, or even RCC. Standard ...

Pricing

Phonon offers custom pricing plan

8.7

Spot Score

PrimoDialler

Streamline your call center with PrimoDialler.

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Product Description

The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, ...

Pricing

Free Trial available

PrimoDialler offers custom pricing plan

8.7

Spot Score

XCALLY

Connect, streamline, and elevate your call center operations.

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Product Description

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

Pricing

XCALLY offers custom pricing plan

8.6

Spot Score

mySQM Customer Service QA

Empowering agents to deliver exceptional customer service.

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Product Description

mySQM's revolutionary customer service QA software was designed with one goal in mind - to help call center agents deliver a high quality customer experience. This intuitive tool provides agents with real-time feedback, quality assurance, coaching and recognition giving managers a helpful ...

Pricing

mySQM Customer Service QA offers custom pricing plan

8.6

Spot Score

Vert-Age Dialer

Effortless productivity for your call center.

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Product Description

The Vert-Age dialer is an innovative call center solution that allows agents to vertically monitor their progress during each day. It acts as a software tool and can be used in conjunction with virtually any phone system. This vertical dialing software is ideal for help desks, travel agencies, ...

Pricing

Vert-Age Dialer offers custom pricing plan

8.6

Spot Score

YakoVoice

Revolutionize your communication and customer engagement.

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Product Description

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using YakoVoice's unique Automated Call Distribution (ACD), agents are dispatched based on service level agreements. ...

Pricing

Free Trial available, Try Now

8.5

Spot Score

Calabrio One

Streamline your call center operations with Calabrio One.

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4.2

(163)

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Product Description

The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...

Pricing

Calabrio One offers custom pricing plan

8.4

Spot Score

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

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3.8

(1)

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Product Description

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.4

Spot Score

3CLogic

Empower your call center for unprecedented growth.

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3.7

(35)

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Product Description

3C Logic is a Call Center Software that creates the potential for growth. It is designed to be a simple, feature-rich platform for call centers, especially businesses targeting B2B markets. This system features lead collection, advanced reporting tools, integration with CRM systems and other ...

Pricing

3CLogic offers custom pricing plan

8.4

Spot Score

TCN Operator

Empowering seamless, personalized customer interactions.

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Product Description

TCN Operator is a comprehensive call center solution that unifies and optimizes customer support experiences. With its no-contract promise, TCN’s cloud-based platform can be tailored to suit the needs of call centers. Powering billions of consumer and agent interactions annually, the service ...

Pricing

TCN Operator offers custom pricing plan

8.4

Spot Score

VoxDesk

Streamline your calls, elevate your business.

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Product Description

Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like pre-recorded soundboards, automated voicemails, and customized call disposition. The powerful dialer with ...

Pricing

Starts from $9.99/Month when Billed Yearly, also offers free forever plan

8.4

Spot Score

Intalk.io

Boost sales and retain clients with ease.

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Product Description

Intalk is a cloud-based call center software solution designed for organizations of all sizes to help them increase sales and retain clients by delivering great customer service. With this call center software, you can handle a high volume of both inbound and outbound calls. This call center ...

Pricing

Free Trial available

Intalk.io offers custom pricing plan

8.3

Spot Score

My Hotline

Streamline your calls, boost productivity.

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Product Description

My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...

Pricing

8.3

Spot Score

Servetel

Streamline your customer communication effortlessly.

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Product Description

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...

Pricing

Free Trial available, Try Now

Servetel offers custom pricing plan

8.3

Spot Score

Dextr.Cloud

Boost customer satisfaction and sales with Dextr.Cloud.

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Product Description

Dextr.Cloud is a Web-based Call Center Software that helps your organization improve customer service, reduce costs and sell more. The cloud based software includes features for Sales & Service, Quality and Customer Care, Analytics and Reporting, Knowledge Base & Training Management and ...

Pricing

Free Trial available

Dextr.Cloud offers custom pricing plan

8.3

Spot Score

Ameyo Engage

Revamp your call center for success.

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Product Description

Ameyo Engage Call Center Software is the only software platform that addresses all of Call Centers essential needs. Create measurable campaign results with visibility into every call, workflow from start to finish and real-time analytics to increase efficiency and improve customer satisfaction ...

Pricing

Ameyo Engage offers custom pricing plan

8.2

Spot Score

Velocify Dial-IQ

Unlock your sales potential and close deals faster.

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4.3

(20)

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Product Description

Velocify Dial-IQ is an innovative sales dialer that enables users to make more calls and have engaging conversations. This powerful software offers a streamlined experience integrating sales acceleration and communication features. With one-click calling, teams can focus on the right customer ...

Pricing

Velocify Dial-IQ offers custom pricing plan

8.1

Spot Score

Dialer360

Streamline your contacts and communication effortlessly.

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3.8

(1)

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Product Description

The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...

Pricing

Free Trial available, Try Now

8.1

Spot Score

Sharpen

Efficiently manage your customer calls and boost satisfaction.

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3.6

(40)

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Product Description

Sharpen is a call center software, that helps agents to track and manage customer service calls. The software is available in three editions - Lite, Pro and Enterprise. Each of the call center software provides features such as live chat functionality, fax integration, outbound dialing, ...

Pricing

Starts from $5

8.1

Spot Score

Pulse CallDesk

Empowering better customer experiences with advanced call management.

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Add to compare

Product Description

Revolutionizing call management in the digital era, Pulse CallDesk elevates customer experience with its cutting-edge cloud-based solution. This advanced call management software seamlessly integrates with a cloud-based contact center, offering a comprehensive package that is unmatched in the ...

Pricing

Pulse CallDesk offers custom pricing plan

Best Call Center Software For Small Business

Phonon

Streamlining call centers, boosting customer satisfaction.

Phonon Call Center Software connects your call center with the customer relationship management (CRM) solution of your choice. Using a single platform, Phonon enables you to handle your incoming call volume in real-time. Easily route calls to the right queue, agent, or even RCC. Standard ...

PrimoDialler

Streamline your call center with PrimoDialler.

The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, ...

XCALLY

Connect, streamline, and elevate your call center operations.

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

mySQM Customer Service QA

Empowering agents to deliver exceptional customer service.

mySQM's revolutionary customer service QA software was designed with one goal in mind - to help call center agents deliver a high quality customer experience. This intuitive tool provides agents with real-time feedback, quality assurance, coaching and recognition giving managers a helpful ...

Vert-Age Dialer

Effortless productivity for your call center.

The Vert-Age dialer is an innovative call center solution that allows agents to vertically monitor their progress during each day. It acts as a software tool and can be used in conjunction with virtually any phone system. This vertical dialing software is ideal for help desks, travel agencies, ...

YakoVoice

Revolutionize your communication and customer engagement.

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using YakoVoice's unique Automated Call Distribution (ACD), agents are dispatched based on service level agreements. ...

Calabrio One

Streamline your call center operations with Calabrio One.

The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...

3CLogic

Empower your call center for unprecedented growth.

3C Logic is a Call Center Software that creates the potential for growth. It is designed to be a simple, feature-rich platform for call centers, especially businesses targeting B2B markets. This system features lead collection, advanced reporting tools, integration with CRM systems and other ...

TCN Operator

Empowering seamless, personalized customer interactions.

TCN Operator is a comprehensive call center solution that unifies and optimizes customer support experiences. With its no-contract promise, TCN’s cloud-based platform can be tailored to suit the needs of call centers. Powering billions of consumer and agent interactions annually, the service ...

VoxDesk

Streamline your calls, elevate your business.

Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like pre-recorded soundboards, automated voicemails, and customized call disposition. The powerful dialer with ...

Intalk.io

Boost sales and retain clients with ease.

Intalk is a cloud-based call center software solution designed for organizations of all sizes to help them increase sales and retain clients by delivering great customer service. With this call center software, you can handle a high volume of both inbound and outbound calls. This call center ...

My Hotline

Streamline your calls, boost productivity.

My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...

Servetel

Streamline your customer communication effortlessly.

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...

Dextr.Cloud

Boost customer satisfaction and sales with Dextr.Cloud.

Dextr.Cloud is a Web-based Call Center Software that helps your organization improve customer service, reduce costs and sell more. The cloud based software includes features for Sales & Service, Quality and Customer Care, Analytics and Reporting, Knowledge Base & Training Management and ...

Ameyo Engage

Revamp your call center for success.

Ameyo Engage Call Center Software is the only software platform that addresses all of Call Centers essential needs. Create measurable campaign results with visibility into every call, workflow from start to finish and real-time analytics to increase efficiency and improve customer satisfaction ...

Velocify Dial-IQ

Unlock your sales potential and close deals faster.

Velocify Dial-IQ is an innovative sales dialer that enables users to make more calls and have engaging conversations. This powerful software offers a streamlined experience integrating sales acceleration and communication features. With one-click calling, teams can focus on the right customer ...

Dialer360

Streamline your contacts and communication effortlessly.

The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...

Sharpen

Efficiently manage your customer calls and boost satisfaction.

Sharpen is a call center software, that helps agents to track and manage customer service calls. The software is available in three editions - Lite, Pro and Enterprise. Each of the call center software provides features such as live chat functionality, fax integration, outbound dialing, ...

Pulse CallDesk

Empowering better customer experiences with advanced call management.

Revolutionizing call management in the digital era, Pulse CallDesk elevates customer experience with its cutting-edge cloud-based solution. This advanced call management software seamlessly integrates with a cloud-based contact center, offering a comprehensive package that is unmatched in the ...

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