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8.5/10

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UserEcho - Help Desk Software

UserEcho

Effortless customer service for ultimate satisfaction.

4.2

(21)

Add to compare

Starts from $19/Month when Billed Yearly

What is UserEcho?

UserEcho provides a comprehensive Help Desk Software platform. No other product has all of the features which allow to service customers more efficiently and with greater satisfaction—sales tracking, email marketing, collaboration tools, website integration, PowerCRM integration, Service Level Agreements (SLAs), automatic ticket generation, Active Directory integration, automated case escalation, Knowledge Management features including training courses and knowledge base. Scalable to handle small business or enterprise-wide implementation. OI is a proven leader in hosted IT services.

Pricing

  • Starts from $19/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Software demo

View demo

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UserEcho Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

UserEcho Pricing

  • Starts from $19/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the UserEcho Pricing Page

Disclaimer: Pricing information for UserEcho is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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UserEcho Reviews & Ratings

4.2

Very Good

Based on 21 ratings & 21 reviews

Rating Distribution

Excellent

(10)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(1)

User Review

Log in Required to View Reviews

PJ

Priya J

10/28/20

5 out of 5

"setting up SSO using OIDC"

What do you like best about UserEcho? their support team.The support I received from UserEcho team was immensely great. They helped me round the ...

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AU

Anonymous User

05/28/20

5 out of 5

"UserEcho is Botisimo's go-to product for keeping in touch with users."

What do you like best about UserEcho? The best part about UserEcho is that it funnels all of our incoming communications from our website, email, and ...

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AW

Angel W

04/28/20

4.5 out of 5

"Faster Means to Reach Out Customers"

What do you like best about UserEcho? There is much that customers need from the support, and when there is a bridge, a lot of possible results occur, ...

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AU

Anonymous User

12/11/19

4 out of 5

"Опыт использования сервиса User Echo"

What do you like best about UserEcho? Удобство использования. Адекватная поддержка при возникновении проблем с сервисом и проектом. What do you ...

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UserEcho Media

UserEcho Customers

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UserEcho Support

Customer Service

Business Hours

Online

Location

Arlington Heights, Illinois

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

UserEcho is a Help Desk Software. UserEcho offers the following functionalities:

  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
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Here's a list of the best alternatives for UserEcho

Yes, UserEcho provides API.

No, UserEcho doesn’t provide mobile app.

UserEcho is located in Arlington Heights, Illinois

UserEcho offers Free Trial, Subscription pricing models

Yes, UserEcho can integrate with

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