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Compare UserEcho vs Helprace vs Zoho Desk vs Zendesk Support

UserEcho - Help Desk Software
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Helprace - Help Desk Software
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Overview

Description

UserEcho provides a comprehensive Help Desk Software platform. No other product has all of the features which allow to service customers more efficiently and with greater satisfaction—sales ... Read More

Helprace is a help desk and ticketing system that enables to run help desk in minutes. With Helprace, team will be able to manage customer tickets, schedule and manage appointments, collect ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $9 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.5/10

8.9/10

User Ratings

4.2

(21)

4.3

(14)
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Software Demo

Demo

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Features

Total Features

15 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • $9 , Billed Yearly
          Pricing Pans
          • UserEcho

            • Feedback forums

            • Support tickets

            • Knowledge base

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          Pricing Pageuserecho pricinghelprace pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          10

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          1

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          UserEcho_customers_0

          UserEcho_customers_0

          UserEcho_customers_1

          UserEcho_customers_1

          UserEcho_customers_2

          UserEcho_customers_2

          No Customers information available.

          Media and Screenshots

          Screenshots

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both UserEcho and Helprace offer a Free Trial.

          UserEcho is designed for Large Enterprises, Medium Business and Small Business.

          Helprace is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for UserEcho Starts at $19/Month when Billed Yearly whereas for Helprace Starts at $9/User/Month when Billed Yearly.

          Some top alternatives to UserEcho includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Helprace, ReadyDesk, UseDesk, HelpdeskEddy, Trakdesk, Help Desk Premier and BoldDesk.

          Some top alternatives to Helprace includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, HelpdeskEddy, Sitehelpdesk, Trakdesk, LabiDesk, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].