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Compare UserEcho vs Zoho Desk vs Zendesk Support vs ManageEngine ServiceDesk Plus

Overview

Description

UserEcho provides a comprehensive Help Desk Software platform. No other product has all of the features which allow to service customers more efficiently and with greater satisfaction—sales ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Pricing Options
  • Free Trial available
  • $19, Billed Yearly
  • Free Trial available
  • $14, Billed Yearly
Spotsaas Score

8.5/10

Spot Score

9.7/10

Spot Score

Features

Total Features

15 Features

17 Features

Unique Features

      Pricing

      Other Details

      Organization Types supported
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available

      User Reviews

      User Ratings

      4.2

      ( 21 )

      5

      0

      4

      0

      3

      0

      2

      0

      1

      0

      4.4

      ( 3462 )

      5

      0

      4

      0

      3

      0

      2

      0

      1

      0

      Positive Reviews
      not-available-review
      not-available-review
      Negative Reviews
      not-available-review
      not-available-review

      Integrations

      Integration with other apps
      TMetric
      TMetric

      Time Tracking Software

      WordPress
      WordPress

      Website Builder Software

      Slack
      Slack

      Business Instant Messaging Software

      Zoho Books
      Zoho Books

      Accounting Software

      Jira
      Jira

      Product Management Software

      Trello
      Trello

      Project Management Software

      Media and Screenshots

      Screenshots
      Zoho Desk
      Videos
      video-0
      video-0

      Alternatives

      Add to Compare

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      Our Picks

      Zendesk Support - Help Desk Software
      Zendesk Support

      Effortlessly manage customer requests with Zendesk Support.

      Visit Website
      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      Solving IT problems, keeping businesses running smoothly.

      Visit Website

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].