Yes, both UserEcho and Zoho Desk offer a Free Trial.
UserEcho is designed for Large Enterprises, Medium Business and Small Business.
Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for UserEcho Starts at $19/Month when Billed Yearly whereas for Zoho Desk Starts at $14/User/Month when Billed Yearly.
Some top alternatives to UserEcho includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Helprace, ReadyDesk, UseDesk, HelpdeskEddy, Trakdesk, Help Desk Premier and BoldDesk.
Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.