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Compare UserEcho vs SysAid vs Zendesk Support vs Zoho Desk

UserEcho - Help Desk Software
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SysAid - Help Desk Software
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Overview

Description

UserEcho provides a comprehensive Help Desk Software platform. No other product has all of the features which allow to service customers more efficiently and with greater satisfaction—sales ... Read More

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.5/10

9.8/10

User Ratings

4.2

(21)
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Software Demo

Demo

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Features

Total Features

15 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • Not Available
          Pricing Plans
          • UserEcho

            • Feedback forums

            • Support tickets

            • Knowledge base

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          10

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          577

          Very Good

          85

          Good

          23

          Poor

          4

          Terible

          6

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          UserEcho_customers_0

          UserEcho_customers_0

          UserEcho_customers_1

          UserEcho_customers_1

          UserEcho_customers_2

          UserEcho_customers_2

          Adobe

          Adobe

          Titan

          Titan

          Coca-Cola

          Coca-Cola

          Media and Screenshots

          Screenshots

          3 Screenshots

          Dashboard screenshot

          9 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both UserEcho and SysAid offer a Free Trial.

          UserEcho is designed for Large Enterprises, Medium Business and Small Business.

          SysAid is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of UserEcho begins at $19/Month when Billed Yearly, while pricing details for SysAid are unavailable.

          Some top alternatives to UserEcho includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Helprace, ReadyDesk, UseDesk, HelpdeskEddy, Trakdesk, Help Desk Premier and BoldDesk.

          Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].