7.9
Spot Score
Effortlessly manage your customer support requests.
Main Features
Pricing
Free Trial available
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 8 more
Unique Features
Social Media Integration
Surveys & Feedback
Known Issue Management
+ 15 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage unlimited agents efficiently while providing customizable templates to streamline ticket responses. ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 8 more
Unique Features
Social Media Integration
Surveys & Feedback
Known Issue Management
+ 13 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
RECOMMENDED
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Product Description
Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...
Read moreCommon Features
Ticket Management
Unique Features
Ticketing
Ticketing System
Routing
+ 9 more
Pricing
Free Trial available, Try Now
Starts from $24/month when yearly
RECOMMENDED
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
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Product Description
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $10One-Time Payment, also offers free forever plan
9.5
Spot Score
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 7 more
Unique Features
Social Media Integration
Surveys & Feedback
Known Issue Management
+ 3 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.9
Spot Score
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Product Description
The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 7 more
Unique Features
Surveys & Feedback
Known Issue Management
Automated Routing
+ 1 more
Pricing
Free Trial available
Starts from $8.50/User/Month when Billed Yearly
9.8
Spot Score
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 8 more
Unique Features
Social Media Integration
Surveys & Feedback
Known Issue Management
+ 11 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.1
Spot Score
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Product Description
The Mojo HelpDesk software is designed for customers who need advanced, integrated help desk software with all the features of Mojo but with many more capabilities. Features include password protected access, automated troubleshooting tools, multi site client management, security & firewall ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 7 more
Unique Features
Social Media Integration
Surveys & Feedback
Known Issue Management
+ 2 more
Pricing
Free Trial available
Starts from $12.60/Month when Billed Yearly
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 7 more
Unique Features
Social Media Integration
Surveys & Feedback
Known Issue Management
+ 2 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly