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8.5

Spot Score

Calabrio One - Call Center Software

Calabrio One Alternatives and Competitors

Streamline your call center operations with Calabrio One.

User Ratings

Main Features

  • Call Monitoring
  • Auto Call Recording
  • Queue Management (Calls)
  • Concurrency Support

Pricing

  • Calabrio One offers custom pricing plan

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List of the Top Calabrio One alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • IVR Support

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk

Empower your team, elevate your customer support.

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Product Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

TalkDesk offers custom pricing plan

8.7

Spot Score

XCALLY - Call Center Software

XCALLY

Connect, streamline, and elevate your call center operations.

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Product Description

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

XCALLY offers custom pricing plan

9.1

Spot Score

CallTools - Call Center Software

CallTools

Streamline your call center operations with ease.

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Product Description

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

CallTools offers custom pricing plan

8.8

Spot Score

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

4.9

(29)

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Product Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

Starts from $50/User/Month

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

4.7

(80)

Add to compare

Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

7.4

Spot Score

TelebuHub - Call Center Software

TelebuHub

Streamline your call center operations with ease.

Add to compare

Product Description

TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

Unique Features

  • Progressive Dialer

  • Predictive Dialer

  • IVR Support

Pricing

TelebuHub offers custom pricing plan

8.9

Spot Score

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

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Product Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

Free Trial available, Try Now

Starts from $55/User/Month when Billed Yearly

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

3.7

(50)

Add to compare

Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

8.3

Spot Score

My Hotline - Call Center Software

My Hotline

Streamline your calls, boost productivity.

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Product Description

My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more