Compare Calabrio One vs uContact vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Calabrio One (163) Get Quote Get Quote	uContact (29) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open ... Read More	uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More
Entry Level Pricing	Not Available	Starts from $50
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.5/10	8.8/10
User Ratings	4.2 (219)	4.9 (29)
	Get Quote	Get Quote

Software Demo

Demo	Calabrio One has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	6 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$50
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 219 reviews)	4.9 (based on 29 reviews)
Rating Distribution	Excellent 98 Very Good 51 Good 12 Poor 0 Terible 2	Excellent 24 Very Good 5 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Calabrio ONE has truly transformed businesses with its powerful suite of features. Users have reported significant increases in ROI, streamlined scheduling processes, and enhanced decision-making ...Read more	uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more
Pros and Cons	Automation: Empowers better business decisions, enhances ROI, and improves employee engagement. User-Friendly: Easy to use, simplifies scheduling, provides real-time updates, and helpful notifications. Data Utilization: Facilitates recordings, transcriptions, analytics, and trend identification in calls. Customizability: Tailors to workforce planning, forecasting, shift changes, and call volume analysis. Resourceful: Offers a wealth of resources like webinars, user guides, and discussions for learning and support. Learning Curve: Steep for new users, especially when accessing advanced features or customizations. Complexity: Some areas, like reporting and data presentation, may lack customization options and may be time-consuming. Marketplace Limitations: Restricted variety in additional apps and connectors, limiting advanced functionalities.	Intuitive and user-friendly platform, suitable for both users and supervisors. Real-time monitoring capabilities for call center operations. Effective in increasing conversion numbers and connecting with leads. Versatile omnichannel communication features. Stable system with high uptime and user-friendly dashboard. Some users may find the platform complex initially without proper training or support. Limited customizations and marketplace options for advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Screenshots	10 Screenshots	No screenshots available.
Videos	No videos available.	1 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 XCALLY	Nextiva 4.4 FIVE CRM TalkDesk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Calabrio One nor uContact offers a free trial.

Calabrio One is designed for Medium Business and Small Business.

uContact is designed for Large Enterprises, Medium Business and Small Business.

The starting price of uContact begins at $50/User/Month, while pricing details for Calabrio One are unavailable.

Some top alternatives to Calabrio One includes Nextiva, TalkDesk, XCALLY, CallTools, uContact, Call Center Studio, TelebuHub, Truly, RingCentral Contact Center, My Hotline and Mobcall.

Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Calabrio One vs uContact vs Nextiva

Calabrio One

uContact

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure