Compare Calabrio One vs RingCentral Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Calabrio One (163) Get Quote Get Quote	RingCentral Contact Center (50) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open ... Read More	RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.5/10	Not Available
User Ratings	4.2 (219)	3.7 (105)
	Get Quote	Get Quote

Software Demo

Demo	Calabrio One has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	6 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 219 reviews)	3.7 (based on 105 reviews)
Rating Distribution	Excellent 98 Very Good 51 Good 12 Poor 0 Terible 2	Excellent 27 Very Good 10 Good 8 Poor 4 Terible 1
Expert's Review generated by AI	Calabrio ONE has truly transformed businesses with its powerful suite of features. Users have reported significant increases in ROI, streamlined scheduling processes, and enhanced decision-making ...Read more	RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more
Pros and Cons	Automation: Empowers better business decisions, enhances ROI, and improves employee engagement. User-Friendly: Easy to use, simplifies scheduling, provides real-time updates, and helpful notifications. Data Utilization: Facilitates recordings, transcriptions, analytics, and trend identification in calls. Customizability: Tailors to workforce planning, forecasting, shift changes, and call volume analysis. Resourceful: Offers a wealth of resources like webinars, user guides, and discussions for learning and support. Learning Curve: Steep for new users, especially when accessing advanced features or customizations. Complexity: Some areas, like reporting and data presentation, may lack customization options and may be time-consuming. Marketplace Limitations: Restricted variety in additional apps and connectors, limiting advanced functionalities.	Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility. Easy accessibility and remote functionality, making it convenient for remote work and connectivity. Customizable features, call recording, and various communication options (phone, fax, video, text). Centralized directory for easy access to contacts. User-friendly interface, straightforward setup, and usage. Inconsistent call quality, dropouts, and connectivity issues at times. Complex features like call transfers and minor bugs can be challenging to navigate. Occasionally inaccurate voicemail transcription and identification.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Trello 4.3 (34350 reviews) Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews)

Media and Screenshots

Screenshots	10 Screenshots	No screenshots available.
Videos	No videos available.	2 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 XCALLY	Dialer360 3.8 uContact 4.9 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Calabrio One nor RingCentral Contact Center offers a free trial.

Calabrio One is designed for Medium Business and Small Business.

RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing details for both Calabrio One and RingCentral Contact Center are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Calabrio One includes Nextiva, TalkDesk, XCALLY, CallTools, uContact, Call Center Studio, TelebuHub, Truly, RingCentral Contact Center, My Hotline and Mobcall.

Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Calabrio One vs RingCentral Contact Center

Calabrio One

RingCentral Contact Center

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure