9.4
Spot Score
HelpDesk
Streamline customer support and boost team productivity.
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
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HelpDesk offers custom pricing plan
8.8
Spot Score

Milldesk
Streamline customer service with Milldesk's powerful solutions.
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Product Description
Milldesk, is a revolutionary help desk software, is the most comprehensive customer service system on the market today. This easy to use system gives access to all of the customer service calls via an easy to use web interface, with tickets/history records including user name, the date and time ...
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Milldesk offers custom pricing plan
7.8
Spot Score

Help Desk Premier
Streamline your help desk needs with ease.
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Product Description
Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more ...
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Freshservice
Streamline your support process with ease.
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
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ManageEngine ServiceDesk Plus
Solving IT problems, keeping businesses running smoothly.
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Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
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ManageEngine ServiceDesk Plus offers custom pricing plan

SolarWinds Service Desk
Streamline IT service management with SolarWinds.
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Product Description
SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.
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Jira Service Desk
Efficiently manage service requests with ease.
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Product Description
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
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Halo Service Desk
Effortlessly manage IT support with Halo.
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Product Description
Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of capabilities that makes it easy for agents to deliver fast, first call resolution while improving customer ...
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IBM Control Desk
Streamline your service desk with intelligent asset management.
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Product Description
IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...
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IBM Control Desk offers custom pricing plan

TOPdesk
Efficiency and collaboration done right.
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Product Description
TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...
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TOPdesk offers custom pricing plan