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Compare Milldesk vs IBM Control Desk

Milldesk - Help Desk Software
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Overview

Description

Milldesk, is a revolutionary help desk software, is the most comprehensive customer service system on the market today. This easy to use system gives access to all of the customer service ... Read More

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time ... Read More

Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.8/10

Not Available

User Ratings

4.5

(1)

4.6

(20)
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Software Demo

Demo

IBM Control Desk has not given any software demo yet

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Features

Total Features

15 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        7

        Very Good

        7

        Good

        0

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        IBM Control Desk has received positive feedback over the past year, with users praising its ability to manage multivendor multicloud environments efficiently. The tool stands out for its ...Read more

        Pros and Cons
        • Streamlines IT service management with robust control features, enhancing efficiency and solution comprehensiveness.

        • Great customer service with a supportive team that aids in a smooth onboarding process.

        • Provides mind-blowing management tools, making work easier and optimizing asset utilization.

        • Offers intuitive and easy-to-use features with powerful workflow for process automation and efficiency improvement.

        • Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.

        • Limited marketplace selection for additional apps and connectors may restrict access to advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Jungheinrich

        Jungheinrich

        No Customers information available.

        Media and Screenshots

        Videos
        video-0

        2 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Milldesk and IBM Control Desk offer a Free Trial.

        Milldesk is designed for Large Enterprises, Medium Business and Small Business.

        IBM Control Desk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Milldesk and IBM Control Desk are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Milldesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, Help Desk Premier, DeskXpand and BoldDesk.

        Some top alternatives to IBM Control Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Micro Focus Service Manager, SeamlessDesk, HelpDesk, TOPdesk, Sitehelpdesk and Max HelpDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].