Effortlessly manage IT support with Halo.
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Showing 1-10 out of 25
IL
Iain L
04/24/23
"Excellent Service Desk Software"
What do you like best about Halo Service Desk? The thing that stands out when you first open Halo is how neat the user interface is, very intuitive and easy to navigate which allows our agents to quickly familiarise themselves with the software. Halo is highly configurable with a large range of customisable features and options which allow us to tailor the software to our specific needs for both internal and external customers. The Halo Support team are friendly, very helpful and responsive ...
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IL
Iain L
04/24/23
"Excellent Service Desk Software"
What do you like best about Halo Service Desk? The thing that stands out when you first open Halo is how neat the user interface is, very intuitive and easy to navigate which allows our agents to quickly familiarise themselves with the software. Halo is highly configurable with a large range of customisable features and options which allow us to tailor the software to our specific needs for both internal and external customers. The Halo Support team are friendly, very helpful and responsive ...
Read more
MA
Matt A
05/13/21
"Fantastic; Simple and Effective"
What do you like best about Halo Service Desk? The Halo Service Desk offering is both simple and effective, which is very rare for Service Desk software. As a new company, we looked for software that would meet our needs and reflect our growth in its capability; Halo Service Desk does this.
MA
Matt A
05/13/21
"Fantastic; Simple and Effective"
What do you like best about Halo Service Desk? The Halo Service Desk offering is both simple and effective, which is very rare for Service Desk software. As a new company, we looked for software that would meet our needs and reflect our growth in its capability; Halo Service Desk does this.
JS
Jack S
10/14/20
"Great System and Team"
What do you like best about Halo Service Desk? Halo Service Desk is a great system to have due to it is very flexible and easy to use. The system can be personalise in every way such as creating unique tickets, setting up schedule tickets. There is many features you can integrate with the system such as SCCM, TeamViewer, AD and many more useful thing you might need. It also ITIL ready when it is installed.
JS
Jack S
10/14/20
"Great System and Team"
What do you like best about Halo Service Desk? Halo Service Desk is a great system to have due to it is very flexible and easy to use. The system can be personalise in every way such as creating unique tickets, setting up schedule tickets. There is many features you can integrate with the system such as SCCM, TeamViewer, AD and many more useful thing you might need. It also ITIL ready when it is installed.
JL
Jake L
10/13/20
"Halo Service Desk"
What do you like best about Halo Service Desk? Simple interface for agents to use. Easy to configure and reconfigure on the fly. We can implement new workflows, add departments, queues and processes as and when required. Integrated dashboards provide a window to current department and ticket status easily. Multiple features within one product simplifies multiple departments working together with knowledge base, software release notes, etc. Support has always been good during office hours.
MR
Micheal R
09/28/20
"Brilliant Software and support"
What do you like best about Halo Service Desk? How configurable the system is so it can be configured to our business needs. What do you dislike about Halo Service Desk?
MR
Micheal R
09/28/20
"Brilliant Software and support"
What do you like best about Halo Service Desk? How configurable the system is so it can be configured to our business needs. What do you dislike about Halo Service Desk?
CB
Colin B
08/19/20
"Intuitive, rich in content and user friendly"
What do you like best about Halo Service Desk? Ease of use, many different modules, management of content What do you dislike about Halo Service Desk?
