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Compare Help Desk Premier vs Jira Service Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Help Desk Premier - Help Desk Software

Help Desk Premier

(10)
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Jira Service Desk - Service Desk Software

Jira Service Desk

(269)
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Overview
Affiliate Disclosure

Description

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving ... Read More

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10
Free Trial Availability
  • Free Trial available
Spotsaas Score

7.8/10

Not Available

User Ratings

1

(2)

4.1

(1068)
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Software Demo

Demo

Help Desk Premier has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

9 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $10
        Pricing Plans
        • Not Available
        • Not Available
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        1

        (based on 2 reviews)

        4.1

        (based on 1068 reviews)
        Rating Distribution

        Excellent

        5

        Very Good

        3

        Good

        1

        Poor

        0

        Terible

        1

        Excellent

        133

        Very Good

        109

        Good

        21

        Poor

        5

        Terible

        1

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps

        No Integration information available.

        Jira
        Jira

        4.4

        (17380 reviews)
        Trello
        Trello

        4.3

        (34350 reviews)
        Confluence
        Confluence

        4.1

        (7140 reviews)

        Customers

        Customers

        No Customers information available.

        Domino's

        Domino's

        Airbnb

        Airbnb

        Square

        Square

        Media and Screenshots

        Screenshots

        No screenshots available.

        Jira Service Desk screenshot

        5 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives

        Alternatives
        Zendesk Support - Help Desk Software
        Zendesk Support

        4.3

        Zoho Desk - Help Desk Software
        Zoho Desk

        4.4

        Tidio Logo
        Tidio Helpdesk
        Freshservice - Service Desk Software
        Freshservice

        4.4

        ManageEngine ServiceDesk Plus - Service Desk Software
        ManageEngine ServiceDesk Plus

        4.2

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Help Desk Premier and Jira Service Desk offer a Free Trial.

        Help Desk Premier is designed for Large Enterprises, Medium Business and Small Business.

        Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for Help Desk Premier are unavailable.

        Some top alternatives to Help Desk Premier includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.

        Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA