8.9
Spot Score
Empower your MSP team for better customer experiences.
User Ratings
Main Features
Pricing
N-able MSP Manager offers custom pricing plan
Showing 1-7 out of 7
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9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 11 more
Unique Features
Social Media Integration
Document Storage
Reporting and Analysis
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 11 more
Unique Features
Social Media Integration
Document Storage
AI based Chatbots
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.5
Spot Score
RECOMMENDED
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 11 more
Unique Features
Social Media Integration
AI based Chatbots
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 10 more
Unique Features
Social Media Integration
Document Storage
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.8
Spot Score
RECOMMENDED
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 11 more
Unique Features
Social Media Integration
Document Storage
Pricing
Free Trial available
SysAid offers custom pricing plan
9.5
Spot Score
RECOMMENDED
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 11 more
Unique Features
Social Media Integration
Document Storage
Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
8.7
Spot Score
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Product Description
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 11 more
Unique Features
Social Media Integration
Pricing
Free Trial available
Starts from $8/User/Month when Billed Yearly