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8.9

Spot Score

N-able MSP Manager - Help Desk Software

N-able MSP Manager Reviews in January 2025: User Ratings, Pros & Cons

Empower your MSP team for better customer experiences.

3.9

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N-able MSP Manager offers custom pricing plan

N-able MSP Manager Reviews & Ratings

3.9

Very Good

Based on 39 ratings & 26 reviews

Rating Distribution

Excellent

(9)

Very Good

(7)

Good

(7)

Poor

(2)

Terible

(1)

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Showing 1-10 out of 26

AU

Anonymous User

12/22/23

4.5 out of 5

"Feedback"

What do you like best about N-able MSP Manager? Quick to respond Communicates well

PD

Prathmesh D

12/12/23

4 out of 5

"Overall experience"

What do you like best about N-able MSP Manager? Scalability: MSPs often work with a variety of clients, each with unique needs and requirements. A good MSP Manager should be scalable, allowing MSPs to add new clients and devices without a significant increase in complexity.

JB

jeremy b

10/11/22

2.5 out of 5

"would like to see some features from help desk manager added"

What do you like best about N-able MSP Manager? simplicity and management of monthly billing What do you dislike about N-able MSP Manager?

JM

John M

10/05/22

4 out of 5

"Good simple PSA"

What do you like best about N-able MSP Manager? Has what we need, not a bunch of extra features that I don't need What do you dislike about N-able MSP Manager?

JS

Jordan S

10/04/22

2.5 out of 5

"Gets the Job Done"

What do you like best about N-able MSP Manager? Ticketing and timer functions. Billing integration is seamless. What do you dislike about N-able MSP Manager?

AU

Anonymous User

10/04/22

2.5 out of 5

"Great Basic coverage"

What do you like best about N-able MSP Manager? Easy to view tickets. good pricing. easy navigation What do you dislike about N-able MSP Manager?

KS

Kevin S

10/04/22

4 out of 5

"Reporting Needs Work"

What do you like best about N-able MSP Manager? A centralized place for all tickets. Timers. What do you dislike about N-able MSP Manager?

MS

Martin S

10/03/22

2 out of 5

"Mediocre PSA"

What do you like best about N-able MSP Manager? Integration with RMM n-sight, easy for new technicains to use What do you dislike about N-able MSP Manager?

JD

Jason D

05/16/22

4 out of 5

"N-ABLE MSP Manager"

What do you like best about N-able MSP Manager? The versatility of the tool makes many tasks easier. What do you dislike about N-able MSP Manager?

CL

Christie L

04/21/22

3.5 out of 5

"Good for smaller businesses"

What do you like best about N-able MSP Manager? I liked that you could interface it with the rest of the software offered by N-Able as well as other software. Also, the overall admin management part of the software is intuitive enough that you don't need a degree in it to get what you want from the software.