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Best Call Center Software For Small Business

Top picks for Call Center Software available for small business

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List of the Best Call Center Software For Small Business as of May 2025

Compare Top Products

Top Call Center Software

Software
Entry Price
Free Trial
Ratings
Spot Score
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TalkDesk - Call Center Software
TalkDesk
$85, monthly4.49.8 TalkDesk Pricing
CloudTalk - Call Center Software
CloudTalk
$25, Billed Yearly4.49.6 CloudTalk Pricing
Nextiva - Call Center Software
Nextiva
$18.95, Billed Yearly4.49.6 Nextiva Pricing
CallHippo - Call Center Software
CallHippo
$14, Billed Yearly3.99.3 CallHippo Pricing
Bright Pattern - Call Center Software
Bright Pattern
-4.59.2 Bright Pattern Pricing
Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software
Freshdesk Contact Center (Formerly Freshcaller)
$15, Billed Yearly49.1 Freshdesk Contact Center (Formerly Freshcaller) Pricing
CircleLoop - Call Center Software
CircleLoop
$6.454.39.1 CircleLoop Pricing
CallTools - Call Center Software
CallTools
-4.99.1 CallTools Pricing
Dixa - Help Desk Software
Dixa
$393.99 Dixa Pricing
eVoice - Call Center Software
eVoice
$6.25, Billed Yearly3.29 eVoice Pricing

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

These are the key features of Call Center Software. Call Logging, Scheduling, Chat (Messaging), Reporting (Analytics), Live Chat, Call Monitoring, Auto Call Recording, Queue Management (Calls), Predictive Dialer and Progressive Dialer

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.