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8.8

Spot Score

uContact - Call Center Software

uContact Alternatives and Competitors

Streamline your call center experience with uContact.

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Main Features

  • Live Chat
  • Call Monitoring
  • Auto Call Recording
  • Queue Management (Calls)

Pricing

  • Starts from $50/User/Month

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Alternatives of uContact with

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List of the Top uContact alternatives as of January 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.3

Spot Score

FIVE CRM - CRM Software

FIVE CRM

Effortlessly streamline your business with FIVE CRM.

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Product Description

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your ...

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Common Features

No common features

Unique Features

  • Quotes (Proposals)

  • List Management

  • Customer Support

+ 5 more

Pricing

Free Trial available, Try Now

9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk

Empower your team, elevate your customer support.

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Product Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

Starts from $85/user/month when monthly

8.5

Spot Score

Calabrio One - Call Center Software

Calabrio One

Streamline your call center operations with Calabrio One.

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Product Description

The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

No unique features

Pricing

Calabrio One offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

7.4

Spot Score

TelebuHub - Call Center Software

TelebuHub

Streamline your call center operations with ease.

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Product Description

TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 2 more

Unique Features

No unique features

Pricing

TelebuHub offers custom pricing plan

Vonage Contact Center - Contact Center Operations Software

Vonage Contact Center

Revolutionize your customer service experience with Vonage Contact Center.

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3.3

(70)

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Product Description

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Vonage Contact Center offers custom pricing plan

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

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3.7

(50)

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Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

Focus Contact Center - Auto Dialer Software

Focus Contact Center

Streamline your communication and close more deals.

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Product Description

Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion rates. It automates appointment scheduling, appointment reminders, ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Focus Contact Center offers custom pricing plan

8.3

Spot Score

My Hotline - Call Center Software

My Hotline

Streamline your calls, boost productivity.

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Product Description

My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

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Researched by Rajat Gupta