8.8
Spot Score
Streamline your call center experience with uContact.
User Ratings
Main Features
Pricing
Starts from $50/User/Month
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.3
Spot Score
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Product Description
The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your ...
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No common features
Unique Features
Quotes (Proposals)
List Management
Customer Support
+ 5 more
Pricing
Free Trial available, Try Now
9.8
Spot Score
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Product Description
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Starts from $85/user/month when monthly
8.5
Spot Score
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Product Description
The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 3 more
Unique Features
No unique features
Pricing
Calabrio One offers custom pricing plan
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
7.4
Spot Score
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Product Description
TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 2 more
Unique Features
No unique features
Pricing
TelebuHub offers custom pricing plan
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Product Description
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Vonage Contact Center offers custom pricing plan
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Product Description
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
RingCentral Contact Center offers custom pricing plan
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Product Description
Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion rates. It automates appointment scheduling, appointment reminders, ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Focus Contact Center offers custom pricing plan
8.3
Spot Score
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Product Description
My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Unique Features
No unique features
Researched by Rajat Gupta