Compare uContact vs TalkDesk vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	uContact (29) Get Quote Get Quote	TalkDesk (2962) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More
Entry Level Pricing	Starts from $50	Starts from $85 , monthly
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.8/10	9.8/10
User Ratings	4.9 (29)	4.4 (3656)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$50	$85 , monthly
Pricing Pans	Not Available	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.9 (based on 29 reviews)	4.4 (based on 3656 reviews)
Rating Distribution	Excellent 24 Very Good 5 Good 0 Poor 0 Terible 0	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32
Expert's Review generated by AI	uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more
Pros and Cons	Intuitive and user-friendly platform, suitable for both users and supervisors. Real-time monitoring capabilities for call center operations. Effective in increasing conversion numbers and connecting with leads. Versatile omnichannel communication features. Stable system with high uptime and user-friendly dashboard. Some users may find the platform complex initially without proper training or support. Limited customizations and marketplace options for advanced functionalities.	Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Easy integration with CRM systems for seamless operations. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace. Some users experienced occasional glitches and complexity in usage.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews) LiveChat 4.4 (2017 reviews)

Customers

Customers	No Customers information available.	IBM Peloton Stitch Fix

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 FIVE CRM TalkDesk 4.4	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither uContact nor TalkDesk offers a free trial.

uContact is designed for Large Enterprises, Medium Business and Small Business.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for uContact Starts at $50/User/Month whereas for TalkDesk Starts at $85/user/month when monthly.

Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare uContact vs TalkDesk vs Nextiva

uContact

TalkDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure