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Compare uContact vs Focus Contact Center

uContact - Call Center Software
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Overview

Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More

Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice ... Read More

Entry Level Pricing
  • Starts from $50
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.8/10

Not Available

User Ratings

4.9

(29)
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $50
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageucontact pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        24

        Very Good

        5

        Good

        0

        Poor

        0

        Terible

        0

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Intuitive and user-friendly platform, suitable for both users and supervisors.

        • Real-time monitoring capabilities for call center operations.

        • Effective in increasing conversion numbers and connecting with leads.

        • Versatile omnichannel communication features.

        • Stable system with high uptime and user-friendly dashboard.

        • Some users may find the platform complex initially without proper training or support.

        • Limited customizations and marketplace options for advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        Call Centre house

        Call Centre house

        99Rent

        99Rent

        CreditInfo

        CreditInfo

        Media and Screenshots

        Screenshots

        No screenshots available.

        Predictive Campaign Chart

        2 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither uContact nor Focus Contact Center offers a free trial.

        uContact is designed for Large Enterprises, Medium Business and Small Business.

        Focus Contact Center is designed for Large Enterprises and Medium Business.

        The starting price of uContact begins at $50/User/Month, while pricing details for Focus Contact Center are unavailable.

        Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

        Some top alternatives to Focus Contact Center includes Dialer360, HoduCC, Call Center Studio, TelebuHub, DCDial, Hello Hunter, TCMS Auto Dialer, My Hotline and IntelliDialer.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].