Compare uContact vs RingCentral Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	uContact (29) Get Quote Get Quote	RingCentral Contact Center (50) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More	RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More
Entry Level Pricing	Starts from $50	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.8/10	Not Available
User Ratings	4.9 (29)	3.7 (105)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$50	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.9 (based on 29 reviews)	3.7 (based on 105 reviews)
Rating Distribution	Excellent 24 Very Good 5 Good 0 Poor 0 Terible 0	Excellent 27 Very Good 10 Good 8 Poor 4 Terible 1
Expert's Review generated by AI	uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more	RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more
Pros and Cons	Intuitive and user-friendly platform, suitable for both users and supervisors. Real-time monitoring capabilities for call center operations. Effective in increasing conversion numbers and connecting with leads. Versatile omnichannel communication features. Stable system with high uptime and user-friendly dashboard. Some users may find the platform complex initially without proper training or support. Limited customizations and marketplace options for advanced functionalities.	Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility. Easy accessibility and remote functionality, making it convenient for remote work and connectivity. Customizable features, call recording, and various communication options (phone, fax, video, text). Centralized directory for easy access to contacts. User-friendly interface, straightforward setup, and usage. Inconsistent call quality, dropouts, and connectivity issues at times. Complex features like call transfers and minor bugs can be challenging to navigate. Occasionally inaccurate voicemail transcription and identification.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Trello 4.3 (34350 reviews) Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Nextiva 4.4 FIVE CRM TalkDesk 4.4	Dialer360 3.8 uContact 4.9 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither uContact nor RingCentral Contact Center offers a free trial.

uContact is designed for Large Enterprises, Medium Business and Small Business.

RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of uContact begins at $50/User/Month, while pricing details for RingCentral Contact Center are unavailable.

Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare uContact vs RingCentral Contact Center

uContact

RingCentral Contact Center

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure