Enchant is a help desk that is meant for non-technical users. The goal is to have people with no IT experience use Enchant to help them with their problems. Enchant does not have any features for support agents, only customers. Thus, it cannot be used for call centers. With integrated support tickets, chat and voice communication, there is no easier way to get new customers on the phone.
Disclaimer: Pricing information for Enchant is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
What do you like best about Enchant?
I spent hours, perhaps even days, searching for an intuitive customer support ticketing system with easy ...
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DE
Dominic E
11/16/23
5 out of 5
"The best customer support ticketing system out there bar none"
What do you like best about Enchant?
The UI is extremely fast and you can zip around just using the keyboard. As a UI designer, everything just feels ...
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AU
Anonymous User
10/13/23
5 out of 5
"The most value you will ever get from a service"
What do you like best about Enchant?
It has so much to offer if you use it fully.
The email ticking system is only one infinitely useful feature. You ...
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DH
Dean H
08/17/23
5 out of 5
"Switched in 2015 after trying zendesk and other systems. Enchant is a keeper."
What do you like best about Enchant?
The developers listen to feedback and actually react to it to meet your needs. Response time when in need of ...