Yes, both Enchant and Zoho Desk offer a Free Trial.
Enchant is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Enchant Starts at $15/User/Month whereas for Zoho Desk Starts at $14/User/Month when Billed Yearly.
Some top alternatives to Enchant includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, LabiDesk, HESK, Desk360, Little SaaS Communication and Helpwise.
Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.