Yes, both Enchant and Zendesk Support offer a Free Trial.
Enchant is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Enchant Starts at $15/User/Month whereas for Zendesk Support Starts at $19/user/month when yearly.
Some top alternatives to Enchant includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, LabiDesk, HESK, Desk360, Little SaaS Communication and Helpwise.
Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.