Yes, both Enchant and HelpDesk offer a Free Trial.
Enchant is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Enchant Starts at $15/User/Month whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.
Some top alternatives to Enchant includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, LabiDesk, HESK, Desk360, Little SaaS Communication and Helpwise.
Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.