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Track-It - Service Desk Software

Track-It Alternatives and Competitors

Efficient solutions for your IT management needs.

Pricing

  • Track-It offers custom pricing plan

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List of the Top Track-It alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Asset Management

  • Knowledge Base

+ 3 more

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk

Streamline IT service management with SolarWinds.

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Product Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $19/User/Month

Jira Service Desk - Service Desk Software

Jira Service Desk

Efficiently manage service requests with ease.

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Product Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $10One-Time Payment, also offers free forever plan

Mint Service Desk - Service Desk Software

Mint Service Desk

Streamline your customer service with Mint Service Desk.

4.7

(20)

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Product Description

Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and calendar. It is a single platform with tools and instant wizards to help and create support desk software ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Mint Service Desk offers custom pricing plan

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

4.3

(25)

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Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

9.8

Spot Score

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

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Product Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Pricing

Free Trial available

SysAid offers custom pricing plan

7.6

Spot Score

Sitehelpdesk - Help Desk Software

Sitehelpdesk

Efficient support solutions for every help desk team.

4.0

(2)

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Product Description

Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...

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Common Features

No common features

Unique Features

  • Customizable Branding

  • Ticket Management

  • Knowledge Base

+ 4 more

Pricing

Sitehelpdesk offers custom pricing plan

8.6

Spot Score

HESK - Help Desk Software

HESK

Streamline your customer support with ease.

5.0

(5)

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Product Description

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Multi-Channel Communication

  • Document Storage

+ 8 more

Pricing

Free Trial available

Starts from $24.91/Month when Billed Yearly

iSupport Software - Service Desk Software

iSupport Software

Streamline IT support and customer service processes.

4.3

(21)

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Product Description

iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this solution enables users to manage Incidents, Problems, Change Requests, CMDBs, Knowledge Bases, Assets, ...

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Common Features

No common features

Unique Features

No unique features

Pricing

iSupport Software offers custom pricing plan