8.6
Spot Score
Efficient IT support solutions for any size organization.
User Ratings
Main Features
Pricing
Starts from $15/User/Month
Free Trial available
Showing 1-7 out of 7
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9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Self Service Portal
+ 1 more
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Self Service Portal
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
8.9
Spot Score
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Product Description
The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
Macros (Templated Responses)
Self Service Portal
Pricing
Free Trial available
Starts from $8.50/User/Month when Billed Yearly
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Self Service Portal
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.5
Spot Score
RECOMMENDED
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Self Service Portal
Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
8.5
Spot Score
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Product Description
AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an application management perspective it's important that the help desk runs smoothly and there are few hiccups. With ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
Social Media Integration
Self Service Portal
Pricing
Free Trial available
Starts from $33/User/Month when Billed Yearly
8.7
Spot Score
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Product Description
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Customizable Branding
+ 9 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Self Service Portal
Pricing
Free Trial available
Starts from $8/User/Month when Billed Yearly