Halp Reviews in February 2025: User Ratings, Pros & Cons

"Halp Assist"

What do you like best about Halp? It makes working with it together with slack very much automated. What do you dislike about Halp? nothing much for now, ive started integrating it with our slack channel as ive seen it worked very well on the other channel in our slack, but by the looks of the functionality and features it has to offer looks really promising What problems is Halp solving and how is that benefiting you? Automated ticket creation, and more information added to the ticket as ...

"Halp is great for creating tickets and alerts for certain issues!"

What do you like best about Halp? The fact that it is so easy to use, easy to respond to, and easy to review! What do you dislike about Halp? Sometimes the ticket won't pop up right away. Recommendations to others considering Halp: A cleaner, more sleek look. Easy access to seeing other similar issues. What problems is Halp solving and how is that benefiting you? solving problems, or answering questions in order and by priority.

"Highly recommend Halp to anyone using slack and service desks ( jira, zendesk)"

What do you like best about Halp? Halp enables IT ( and other depts) to work efficiently while offering a friendly interface for end users to get the support they need at the same time. it. just. works. What do you dislike about Halp? I don't dislike anything about Halp, it looks like they are quick to add new features and have a great internal knowledge base. Pumped to continue to see the growth. What problems is Halp solving and how is that benefiting you? syncing slacks to tickets, ...

"Halp is like a dream come true"

What do you like best about Halp? - Completely removes the friction out of creating and updating tickets in Jira - It is really easy to configure and link to Jira - Love the auto-response feature What do you dislike about Halp? Nothing at all (asides from the name change!). it would be nice to be able to create Jira-linked tickets from Slack DMs, as well as a public request channel. can't wait to see what Atlassian adds What problems is Halp solving and how is that benefiting you? Makes it ...

"Halp is a intuitive way for both users and technicians to solve problems."

What do you like best about Halp? The fact that HALP is integrated into Teams - a platform that the business I, along with much of the business world works on makes it one of the best ticketing systems I have used. The HALP team is constantly improving the product is a nice bonus. It is much cheaper than comparative ticketing solutions. Good looking UI. What do you dislike about Halp? There is a specific feature that I would like to see in future updates: the ability to save views (tickets ...

"Halp has completely changed the way we do IT support"

What do you like best about Halp? Our ability to handle IT support issues quickly in conversation mode has enabled us to provide a much higher level of service to our employees. Halp enables our team to easily collaborate on support requests and provide curated solutions (Answers) to our employees to help them solve IT issues quickly. What do you dislike about Halp? There are a few features that are lacking that would help our team provide better support: automatic form field syncing, ...

"Awesome tool! Several integrations."

What do you like best about Halp? I love the integration with slack. Creating a ticket is now built into my normal workflow and my standard communication tool. What do you dislike about Halp? No dislikes! I had several questions on building recipes but everything was answered in the training documentation. What problems is Halp solving and how is that benefiting you? I was receiving more requests than I could handle via slack and e-mail and items were often lost. Halp helped me streamline ...

"easy for ticket"

What do you like best about Halp? it's very convinient to create a ticket in teams and by email. make our IT supprot easier. What do you dislike about Halp? if there are multi-channel in one triage team would be better. What problems is Halp solving and how is that benefiting you? IT support. easy makeing a ticket from teams

"Halp - Integration with Jira Service Manaegment"

What do you like best about Halp? The conversational ticketing is pretty slick What do you dislike about Halp? Nothing - u think the product is well built Recommendations to others considering Halp: Take a serious look if you're look to adapt to change needs of users What problems is Halp solving and how is that benefiting you? IT, Marketing, and Training requests are all integrated into forms within Slack.

"Halp is one of the best Next-Gen Help Desk platforms"

What do you like best about Halp? We love the Slack integration, automation capabilities, simple to use but robust administration, web portal functionality, and best of all, price. We have dumped our other "big name" service vendor for help desk and gone all in with Halp on Slack. Additionally, two of our other departments, Facilities and Quality, are also now using Halp full time instead of their prior solutions. What do you dislike about Halp? Nothing to dislike about this product from ...