Streamline customer support with Atera's ticket tracking.
User Ratings
Main Features
Pricing
Starts from $99/User/Month when Billed Yearly
Free Trial available
Showing 1-5 out of 5
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9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 11 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Reporting and Analysis
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 11 more
Unique Features
Social Media Integration
Macros (Templated Responses)
AI based Chatbots
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.5
Spot Score
RECOMMENDED
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Customizable Branding
+ 10 more
Unique Features
Social Media Integration
Macros (Templated Responses)
AI based Chatbots
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.5
Spot Score
RECOMMENDED
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 11 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
