Compare Atera vs Jitbit Helpdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Atera (277) Get Quote Get Quote	Jitbit Helpdesk (82) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More	Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More
Entry Level Pricing	Starts from $129 , monthly	Starts from $24.92 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	9.5/10
User Ratings	4.6 (601)	4.4 (106)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	48 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$129 , monthly	$24.92 , Billed Yearly
Pricing Pans	Pro $159 /user/month Get Started Remote management automations & scripting Windows support Remote monitoring and alerts Show more + Growth $209 /user/month Get Started All the magnitude of Pro Mac and Linux support Remote access using AnyDesk Show more + Power $249 /user/month Get Started All the power of Growth Custom analytics Custom support addresses (unlimited) Show more + Browse all pricing plans	Freelancer Get Started 1 agent Unlimited storage All the core features Show more + Startup Get Started 4 agents Unlimited storage All the core features Show more + Company Get Started 7 agents Unlimited storage All the core features Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 601 reviews)	4.4 (based on 106 reviews)
Rating Distribution	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1	Excellent 43 Very Good 33 Good 5 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)	Jira 4.4 (17380 reviews) Harvest 4.5 (909 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Sodexo Domino's TGI Fridays	Adobe HP GE

Media and Screenshots

Screenshots	7 Screenshots	4 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Atera and Jitbit Helpdesk offer a Free Trial.

Atera is designed for Large Enterprises, Medium Business and Small Business.

Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Atera Starts at $129/user/month when monthly whereas for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly.

Some top alternatives to Atera includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, ConnectWise Control, Freshservice, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

Some top alternatives to Jitbit Helpdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Atera vs Jitbit Helpdesk vs Zoho Desk vs Zendesk Support

Atera

Jitbit Helpdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure