9.7/10
Spot Score
Zoho Desk Alternatives and Competitors
Efficient support for all your business needs.
User Ratings
Main Features
Pricing
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
Free Trial available
Showing 1-10 out of 10
List of the Top Zoho Desk alternatives as of December 2024
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.2/10
Spot Score
RECOMMENDED
Effortlessly manage customer requests with Zendesk Support.
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
AI based Chatbots
AI Assistant
Pricing
Free Trial available, Try Now
Starts from $49/User/Month when Billed Yearly
RECOMMENDED
Solving IT problems, keeping businesses running smoothly.
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Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
Incident Management
Knowledge Base
Self Service Portal
+ 2 more
Unique Features
Asset Management
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
Efficiently manage service requests with ease.
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Product Description
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $10One-Time Payment, also offers free forever plan
9.4/10
Spot Score
Streamline customer support and boost team productivity.
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.8/10
Spot Score
Streamline IT support anytime, anywhere.
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available
SysAid offers custom pricing plan
Streamline support with a smart phone solution.
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Product Description
Desky - a smart phone based help desk software. It is a software that runs on a Smart phone via a browser and provides a unified help desk interface for multiple locations, with a single point of management. On-demand Dialer enables users to interact with system from anywhere in the world at ...
Read moreCommon Features
No common features
Unique Features
Organizational Charting
Meeting Room Booking
Mobile Booking
+ 2 more
Pricing
Desky offers custom pricing plan
8.3/10
Spot Score
Streamline your customer support effortlessly.
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Product Description
ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...
Read moreCommon Features
Social Media Integration
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
No unique features
Pricing
Starts from $9/Month
7.6/10
Spot Score
Efficient support solutions for every help desk team.
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Product Description
Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...
Read moreCommon Features
Customizable Branding
Ticket Management
Knowledge Base
+ 4 more
Unique Features
No unique features
Pricing
Sitehelpdesk offers custom pricing plan
8.6/10
Spot Score
Streamline, organize, and improve customer support.
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Product Description
Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble by keeping them in the loop with tickets and gives employees the ability to communicate better by grouping ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9.99/User/Month when Billed Yearly
8.6/10
Spot Score
Streamline your customer support with ease.
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Product Description
HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 8 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $24.91/Month when Billed Yearly
Compare Zoho Desk with alternatives