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8.2

Spot Score

Simplydesk - Help Desk Software

Simplydesk Alternatives and Competitors

Streamlining asset management, made simple.

Main Features

  • Self Service Portal
  • Live Chat
  • Alerts (Escalation)
  • Contract (SLA Management)

Pricing

  • Simplydesk offers custom pricing plan

  • Free Trial available

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List of the Top Simplydesk alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.7

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Multi-Channel Communication

  • Document Storage

  • Customizable Branding

+ 7 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Macros (Templated Responses)

+ 4 more

Pricing

Free Trial available

Starts from $14/User/Month when Billed Yearly, also offers free forever plan

9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Multi-Channel Communication

  • Document Storage

  • Customizable Branding

+ 7 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Macros (Templated Responses)

+ 5 more

Pricing

Free Trial available, Try Now

Starts from $49/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

RECOMMENDED

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

  • Knowledge Base

  • Self Service Portal

  • Live Chat

+ 1 more

Unique Features

  • Incident Management

  • Asset Management

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

9.5

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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Product Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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Common Features

  • Multi-Channel Communication

  • Customizable Branding

  • Ticket Management

+ 6 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Macros (Templated Responses)

+ 4 more

Pricing

Free Trial available, Try Now

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.4

Spot Score

SeamlessDesk - Help Desk Software

SeamlessDesk

Streamline customer service and grow your business.

3.6

(4)

Add to compare

Product Description

SeamlessDesk is a Help Desk Software for mid and small sized businesses and organizations looking to automate and streamline their internal and external communications, help desk interactions and customer service. SeamlessDesk helps users to grow business by automating customer inquiries and ...

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Common Features

  • Document Storage

  • Customizable Branding

  • Ticket Management

+ 5 more

Unique Features

  • Incident Management

  • Surveys & Feedback

  • Known Issue Management

+ 1 more

Pricing

Free Trial available

Starts from $57/Month, also offers free forever plan

9.8

Spot Score

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

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Product Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

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Common Features

  • Multi-Channel Communication

  • Document Storage

  • Customizable Branding

+ 7 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Macros (Templated Responses)

+ 3 more

Pricing

Free Trial available

SysAid offers custom pricing plan

9.5

Spot Score

Jitbit Helpdesk - Help Desk Software

Jitbit Helpdesk

Streamline customer support with Jitbit Helpdesk.

4.4

(82)

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Product Description

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...

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Common Features

  • Multi-Channel Communication

  • Document Storage

  • Customizable Branding

+ 7 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Macros (Templated Responses)

+ 3 more

Pricing

Free Trial available

Starts from $24.92/Month when Billed Yearly

7.9

Spot Score

GetHelp - Help Desk Software

GetHelp

Effortless customer support at your fingertips.

4.8

(2)

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Product Description

GetHelp is intuitive and easy-to-use customer service software that helps streamline the process of getting help from customers. From setting up Help Desk queues to handling support requests online, GetHelp makes it easy for users to help their customers and keep them happy. With flexible ...

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Common Features

  • Multi-Channel Communication

  • Document Storage

  • Customizable Branding

+ 6 more

Unique Features

No unique features

Pricing

GetHelp offers custom pricing plan

8.6

Spot Score

HESK - Help Desk Software

HESK

Streamline your customer support with ease.

5.0

(5)

Add to compare

Product Description

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...

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Common Features

  • Multi-Channel Communication

  • Document Storage

  • Customizable Branding

+ 5 more

Unique Features

  • Incident Management

  • Surveys & Feedback

  • Known Issue Management

Pricing

Free Trial available

Starts from $24.91/Month when Billed Yearly