8.2
Spot Score
Streamlining asset management, made simple.
Main Features
Pricing
Simplydesk offers custom pricing plan
Free Trial available
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 7 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 16 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage unlimited agents efficiently while providing customizable templates to streamline ticket responses. ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 7 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 14 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
RECOMMENDED
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Product Description
Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...
Read moreCommon Features
Ticket Management
Live Chat
Unique Features
Ticketing
Ticketing System
Routing
+ 8 more
Pricing
Free Trial available, Try Now
Starts from $24/month when yearly
RECOMMENDED
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
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Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
Knowledge Base
Self Service Portal
Live Chat
+ 1 more
Unique Features
Incident Management
Asset Management
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
9.5
Spot Score
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Multi-Channel Communication
Customizable Branding
Ticket Management
+ 6 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 4 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.4
Spot Score
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Product Description
SeamlessDesk is a Help Desk Software for mid and small sized businesses and organizations looking to automate and streamline their internal and external communications, help desk interactions and customer service. SeamlessDesk helps users to grow business by automating customer inquiries and ...
Read moreCommon Features
Document Storage
Customizable Branding
Ticket Management
+ 5 more
Unique Features
Incident Management
Surveys & Feedback
Known Issue Management
+ 1 more
Pricing
Free Trial available
Starts from $57/Month, also offers free forever plan
9.8
Spot Score
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 7 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 3 more
Pricing
Free Trial available
SysAid offers custom pricing plan
9.5
Spot Score
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 7 more
Unique Features
Incident Management
Social Media Integration
Macros (Templated Responses)
+ 3 more
Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
7.9
Spot Score
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Product Description
GetHelp is intuitive and easy-to-use customer service software that helps streamline the process of getting help from customers. From setting up Help Desk queues to handling support requests online, GetHelp makes it easy for users to help their customers and keep them happy. With flexible ...
Read moreCommon Features
Multi-Channel Communication
Document Storage
Customizable Branding
+ 6 more
Unique Features
No unique features
Pricing
GetHelp offers custom pricing plan
Researched by Rajat Gupta